Working Conditions

• Work with and provide a service to customers.
• May work evenings and weekends, since hotels are open around the clock.
• Often work indoors. Managers at lodges or hotels with a lot of property may need to spend some time outdoors.
• Must be sure that all the details of the job are done and completed accurately. Managers work hard to make customers feel at home. Any mistakes could cause customers to stay at other hotels next year.
• Have a high level of contact with staff and customers.
• May work over 40 hours a week. Depends on size of hotel and number of workers.
• Supervise and train employees.
• Some managers may be on-call, especially those that live on site.
• Are responsible for the work of others.
• Some may work as hotel managers only during peak seasons, winters or summers.
• Need to resolve conflicts weekly. Some conflicts may be with angry or unhappy customers.
• Are responsible for the health and safety of staff and customers.

Physical Demands

• See details of objects that are less or more than a few feet away.
• Make fast, simple, repeated movements of fingers, hands, and wrists.
• Focus on one source of sound and ignore others.
• Bend, stretch, twist, or reach out with the body, arms, and/or legs.
• Walk throughout the hotel to check on services. If there is an emergency, they may need to run.
• Make quick, precise adjustments to machine controls.
• Stand and sit during the work day.
• Determine the distance between objects.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Move arms and legs quickly.
• See objects in very low light.
• Use muscles to lift, push, pull, or carry heavy objects.
• Choose quickly and correctly among various movements when responding to different signals.
• Determine from which direction a sound came.
• Be physically active for long periods without getting out of breath.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in one place.
• Hold the arm and hand in one position or hold the hand steady while moving the arm.
• While looking forward, see objects or movements that are off to the side.
• Recognize and understand the speech of another person.
• See difference among colors, shades, and brightness.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• Use one or two hands to grasp, move, or assemble objects.
• Speak clearly so listeners can understand.
• Hear sounds and recognize the difference between them.
• Use muscles for extended periods without getting tired.