Education - Hotel & Motel Managers

IGHRM Home

For individuals interested in a career in the Hospitality Industry 

Back

Overview

Job Description

Wages & Employment
Working Conditions
Education & Training
Licensing
Military Opportunities

Knowledge

  • Administration and Management: Knowledge of managing the operations of a business, company, or group.
  • Customer and Personal Service: Knowledge of providing special services to customers based on their needs.
  • Personnel and Human Resources: Knowledge of the department that is in charge of the relationship between a company and its employees. In particular, includes knowledge of the activities performed by the department.
  • Clerical: Knowledge of general office work such as filing and recording information.
  • Economics and Accounting: Knowledge of producing, supplying, and using goods and services. Also includes knowledge of the methods for keeping business records.
  • English Language: Knowledge of the meaning, spelling, and use of the English language.
  • Public Safety and Security: Knowledge of protecting people, data, and property.
  • Sales and Marketing: Knowledge of advertising and selling products and services.
  • Mathematics: Knowledge of the rules and uses of numbers. Areas of knowledge include arithmetic, algebra, geometry, and statistics.

Preparation

    Most hotel and motel managers learn their skills through formal training programs. Community and junior colleges and some universities offer two or four year degree programs. Technical institutes, vocational and trade schools also offer formal programs. These programs may be from one to two years long. Most hotel management programs include classes in accounting, marketing, and food service management. Computer skills are taught in many of these classes. Since computers are used on the job for billing, reservations, and scheduling staff. Most students, especially those who chose liberal arts degrees, should pursue internships or part-time jobs at hotels. An internship will give students experience and skills in the field. It will also help in finding full-time jobs after graduation. Some hotels offer internships where students may rotate to various departments and learn how the hotel is run. Larger hotels may offer this type of training to new hires. Some hotels may help pay for formal training in hotel management for their outstanding employees.

    Skills

  • Look for ways to help people.
  • Recognize the nature of a problem.
  • Motivate, develop, and direct people as they work.
  • Add, subtract, multiply, and divide quickly and correctly.
  • Express ideas clearly so listeners understand the information.
  • Suggest approaches for applying ideas.
  • Use math skills to solve problems.
  • Listen to others and ask questions.
  • Change behavior in relation to others? actions.
  • Judge the costs and benefits of possible solutions.
  • Obtain needed equipment, facilities, and materials and oversee their use.
  • Manage the time of self and others.
  • Understand written and spoken information.
  • Be aware of others? reactions and understand the possible causes.
  • Analyze ideas and use logic to determine their strengths and weaknesses.
  • Write ideas clearly so others can understand.
  • Follow guidelines to arrange objects or actions in a certain order.
  • Go back and forth between two or more activities or sources of information without becoming confused.
  • Notice when something is wrong or is likely to go wrong.
  • Identify what must be changed to reach goals.
  • Concentrate and not be distracted while performing a task.
  • Find and recognize important information.
  • Remember information such as words, numbers, pictures, and procedures.

Interests

    There are many different interest inventories available. The results they produce may differ from the interests described here.
  • Have enterprising interests. They like work activities that involve starting up and carrying out projects, especially in business. They like to lead and persuade others, make decisions, and take risks for profit.
  • Have conventional interests. They like work activities that follow set procedures, routines, and standards. They like to work with data and detail. They prefer working where there is a clear line of authority to follow.
  • Have social interests. They like work activities that assist others and promote learning and personal development. They like to communicate with others: to teach, give advice, help, or otherwise be of service to others.

Values

  • Consider independence important. They like to make decisions and try out ideas on their own. They prefer jobs where they can plan their work with little supervision.
  • Consider good working conditions important. They like jobs offering steady employment and good pay. They want employment that fits their individual work style. They may prefer doing a variety of tasks, working alone, or being busy all the time.
  • Consider relationships important. They like to work in a friendly, non-competitive environment. They like to do things for other people. They prefer jobs where they are not pressured to do things that go against their sense of right and wrong.
  • Consider recognition important. They like to work in jobs which have opportunities for them to advance, be recognized for their work, and direct and instruct others. They usually prefer jobs in which they are looked up to by others.

Related Educational Programs and Colleges

 Visit our education page for AA degrees ; Culinary Colleges or  
Bachelors, Masters & PhD. Degrees