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International Guild of Hospitality & Restaurant Managers
ARAMARK Corporation is a provider
of a broad range of outsourced services to business, educational, healthcare and
governmental institutions, as well as sports, entertainment and recreational
facilities. The Company has positions in food and support services, uniform and
career apparel services and childcare and early education. ARAMARK serves
clients in many of the key industrial countries, whose economies represent over
60% of world gross domestic product (GDP), and which continue to experience
substantial growth in the outsourcing services it provides. The Company plans to
continue its growth by capitalizing on this worldwide outsourcing trend,
providing its clients with services and by pursuing acquisitions.
In November 2001, the Company acquired ServiceMaster Management Services, the
facility services business of ServiceMaster Company. In June 2002, ARAMARK
acquired the Harrison Conference Centers portfolio of conference centers and
university hotels from Hilton Hotels Corporation. In August 2002, the Company
acquired Travers Food Service, Ltd., a Canadian provider of food and lodging
services to remote camps.
ARAMARK's food and support services group manages a growing number of
interrelated services, including food, refreshment, facility and other support
services, for businesses, healthcare facilities, school districts, colleges and
universities, conference and convention centers, national and state parks,
sports, entertainment and recreational venues and correctional institutions. In
fiscal 2001, the Company's Food and Support Services -
The Company is the exclusive provider of food and beverage management services
at most of the facilities it serves, and is responsible for hiring, training and
supervising substantially all of the food service personnel, in addition to
ordering, receiving, preparing and serving food and beverage items sold at those
facilities. In governmental, business, educational and healthcare facilities,
such as offices and industrial plants, schools and universities and hospitals,
ARAMARK's clients generally provides it access to customers in the form of
employees, students and patients. At sports, entertainment and recreational
facilities, which include convention centers, the Company's clients are
responsible for attracting patrons on an event-specific basis. ARAMARK focuses
strongly on new business development, client retention and sales growth at
existing locations through marketing efforts directed toward customers and
potential customers at the client locations it serves. The Company focuses its
marketing on increasing customer traffic flow, and, therefore, sales at
facilities that it serves.
ARAMARK's Uniform and Career Apparel Group provides uniforms, career and image
apparel, equipment, work clothes and accessories to meet the needs of clients in
a wide range of industries in the United States, including manufacturing,
transportation, construction, restaurants and hotels, public safety and
healthcare industries and many others. The Company supplies garments, other
textile and paper products, public safety equipment and other accessories
through rental, purchase and direct mail programs to approximately two million
individuals and businesses each year.
The Company serves the concessions, premium banquet and catering, retail,
merchandise and novelty sales, recreational and lodging needs of millions of
people annually at approximately 165 sports, entertainment and recreational
facilities. ARAMARK serves over 35 professional sports arenas and stadiums, 28
convention centers, 14 national and state parks, as well as numerous concert
venues, entertainment complexes, resorts and other popular tourist attractions
across the United States. The Company is a provider to major league sports,
serving 44 teams in Major League Baseball, the National Basketball Association,
the National Football League and the National Hockey League. It has provided
services at many of the highest visibility sporting events in the United States,
including the World Series, the Major League Baseball All-Star Game, the Stanley
Cup Finals, the NBA All-Star Game and the National Basketball Association
Championship Series. ARAMARK also provide services at highly visible special
events, including serving food to the athletes at 10 Olympic Games since 1968.
ARAMARK is a provider to colleges, universities and preparatory schools, serving
over 200 million meals annually to students, faculty and visitors at over 350
institutions. The campus-dining marketplace, which was historically focused on
residential board plans, has expanded to include more diverse and
convenience-oriented retail operations that operate as gourmet coffee outlets
and other new points of service offering traditional convenience store items,
health and beauty items, snacks and beverages.
The Company is a provider of food services to school districts. It serves more
than 325 school systems and districts. ARAMARK offers its clients solutions to
their goal of increasing student participation in school lunch programs,
improving service, increasing student satisfaction and achieving cost
reductions. The Company's One World Cafe has been established in more than 100
school districts, offering student-friendly merchandising, branded concepts and
promotional programs.
ARAMARK provides non-clinical support services solutions to hospitals, long-term
care facilities and regional healthcare systems. The Company offers three
primary non-clinical service needs: food service, environmental services and
laundry and linen distribution.
The Company also provides facilities management services that support its
business, educational, correctional, healthcare and recreational clients.
ARAMARK works closely with its clients to efficiently maintain and operate their
facilities, lower their operating costs and provide support services that permit
its clients to focus on managing their core activities, rather than on managing
their environment. The Company's services include physical plant management and
janitorial services, as well as design and consulting services, including
capital management consulting services, to enhance the operation of client
facilities at the most economical cost.
ARAMARK provides correctional food services, providing state, county and
municipal clients with improved quality and lower operating costs at more than
325 correctional facilities in 38 states, and serving over 325,000 inmates. The
Company has increased its presence in this sector by acquiring certain assets of
Correctional Foodservice Management, the food service division of The Wackenhut
Corporation.
The Company competes with Compass Group plc, Delaware North Companies Inc., Fine
Host Corporation, Sodexho Alliance SA, Volume Services America, Inc., Elior SA,
International Service System A/S, Pedus Service and Sodexho Alliance SA.
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and does not construe a recommendation and/or endorsement by IGHRM or its
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